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  If you are looking for the best songs and stories for children,
let the words and music of A Gentle Wind surround you with wonder and magic....

      

  Contact Us

About Your Order

Our Guarantee

A Gentle Wind's recordings have been featured and recommended by:
Parents' Magazine,  The Washington Post, School Library Journal,
The American Library Association's "Booklist", Entertainment Weekly,
Learning Magazine, Working Woman, Oppenheim Toy Portfolio
and many other newspapers, magazines and professional journals.


CONTACT US:
A Gentle Wind
PO Box 3103
Albany, NY 12203
(518) 482-9023


email: hello@gentlewind.com
   


About Your Order:
We value your business AND your trust. We pledge NEVER to reveal information that you share with us with ANY third party, except for our payment processor.

PAYMENT OPTIONS:
We use PayPal to process our secure credit card payments online. You do NOT have to create a PayPal account to complete your order. There is a link on the checkout page to pay without logging in or creating an account. If you have problems ordering online, call or email us, and we can try to solve the problem, or arrange to take your order over the phone Monday through Friday.

SHIPPING:

Your order will be shipped within 3 business days and we will email you with tracking information.

Our Standard Shipping Fee is still $3.50 per order (for US orders).
STANDARD SHIPPING is via USPS Media Mail. Delivery time can take 1 to 2 weeks, depending on where you live and the season.


Other shipping services are available at regional rates:

USPS Ground - Expected delivery in 3-5 business days after shipment. May be longer for AK, HI, offshore destinations.

USPS Priority Mail - Domestic deliveries arrive in 1-3 business days after shipment. (Delivery date not guaranteed.)

Please allow for extra time during the December holidays or during messy weather situations.
We may occasionally choose to substitute UPS Ground shipping for similar or faster delivery times.
UPS 2nd DAY AIR (2-3 day delivery time) is available. Contact us for optons if you have a rush order.

Orders must be placed by Wednesday, December 13 for delivery by December 25, 2023, with Ground or Priority Shipping.
We will do our best to get later orders on their way quickly, but we will be closed December 16,17,23,24,25.

FOREIGN ORDERS: International shipping options are being updated and will be available soon. Contact us directly for an estimate.

GIFT ORDERS: If you are sending a gift and would like to add a note in the package, or need to change the shipping address, email us right away at hello@gentlewind.com.


OUR GUARANTEE:

We will replace a defective CD at NO charge.
We want you to be satisfied with your purchase from A Gentle Wind.  We try to describe our recordings carefully and accurately in our catalog.  However, if you have purchased a recording that is inappropriate for your child, we will exchange it for another equally priced CD if it is returned in undamaged condition within 15 days.  Please include $3.50 for shipping and handling.

The NO FAULT GUARANTEE:  A Gentle Wind CDs are guaranteed to meet stringent production standards. But accidents can happen, especially when children are involved. Dog chewed your favorite CD? Tricycle crunched it? Perhaps it went swimming in the washer? No problem. WE WILL REPLACE ANY DAMAGED CD *as long as we still have it available for sale*.
Send the broken recording to the address above, with $3.50 per item to cover postage and handling, and we’ll mail you a brand new copy, no questions asked.
If only the disc is broken, send it without the case, and we will send you a new disc. Please don’t forget to include your name and address.


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